Improving ETA accuracy by accounting for time spent at each stop.

• Service Time: The time a driver spends parked at the location (unloading, getting signatures, etc.).
• Default Value: You can set a default (e.g., 5 mins) in Organization Settings.
• Per-Stop Override: You can adjust this for individual stops (e.g., a large delivery might need 20 mins).
• Impact: Accurately setting this prevents drivers from falling behind schedule, as the estimated arrival times for subsequent stops will be pushed back accordingly.