> ## Documentation Index
> Fetch the complete documentation index at: https://help.bodharouteplanner.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Proof of Delivery

> Collect signatures, photos, and notes as delivery confirmation.

## What is proof of delivery?

Proof of delivery (POD) is the evidence that a delivery was completed — or
why it wasn't. Bodha Route Planner supports three types of proof:

* **Signature** — The recipient signs on the driver's screen
* **Photos** — The driver takes photos of the delivered package
* **Notes** — Free-text notes about the delivery

## Collecting POD

When a driver taps **Complete** on a stop in the Bodha Driver app, they're
prompted to collect proof based on your settings:

1. **Select a delivery outcome** — Delivered, partially delivered, or failed
   (with a reason)
2. **Capture a signature** — The recipient signs on the touchscreen
3. **Take photos** — Snap one or more photos of the delivery
4. **Add notes** — Any additional details

The POD data syncs to the dashboard in real time (or when the driver is
back online).

## Configuring POD requirements

Go to **Settings → Proof of Delivery** to control what's required:

| Setting | Options |
| - | - |
| **Signature** | Required, optional, or off |
| **Photos** | Required (with minimum count), optional, or off |
| **Notes** | Required or optional |
| **Failure reasons** | Customize the list (not home, refused, damaged, etc.) |

## Viewing POD

On the web dashboard, open any completed stop to see the collected proof:
signature image, photos, notes, timestamp, and GPS coordinates at the time
of completion.

## Exporting POD

Export route data as CSV or Excel to get POD details in a spreadsheet. Photo
URLs are included so you can download them programmatically.

> [!TIP]
>
> Enable **required signature** for high-value deliveries to reduce dispute
> rates. For contactless deliveries, **required photo** of the package at
> the door works well.


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